Shipping policy

Delivery Policy & Risk

  1. Unless otherwise explicitly agreed in writing, the delivery times, as stated on the website, shall be indicative only and shall never be considered as implying a deadline.
  2. The delivery term begins on the day that the other party receives electronic (email/sms) confirmation from Andy Cartwright cc (by way of an order number) that an agreement has been entered into.
  3. Andy Cartwright is authorised to fulfil its obligations in instalments. Orders or part orders that cannot be delivered for any reason whatsoever will be recorded, placed on back-order and delivered at the earliest available opportunity and Andy Cartwright shall inform the other party by email/sms.
  4. The risk of damage, perishing, theft or loss of the delivered goods is transferred to the other party as soon as these goods leave the warehouse of Andy Cartwright cc, even in the case of free delivery.
  5. The other party has an express obligation to inspect the goods received for any defects, damages or errors. In the event of a defect, damage or error the other party must notify Andy Cartwright in writing within 5 (five) days of accepting delivery, quoting the order/invoice number and must retain the defective item for Andy Cartwright to collect and inspect. If it is proven that the products did not comply with the agreement, Andy Cartwright has the choice of replacing the defective goods with new goods or refunding the value of the invoice.
  6. Andy Cartwright is, for delivery purposes, authorised to amend the list of Main Centres at any stage.